1. Who We Are
iinstall.app is operated by HEXIMS IT LLP ("HEXIMS", "we", "our", or "us"). This policy applies to our website, dashboard, SDK, and related services.
2. Information We Collect
Depending on how you use the service, we may collect:
- Account information, including name, email, authentication details, and organization/project data.
- Upload and build data, including app binaries, package metadata, release notes, and file size/version details.
- Feedback and issue data, including screenshots, audio recordings, screen recordings, issue descriptions, and device metadata submitted through the SDK.
- Technical and security data, such as IP address, browser type, operating system, request logs, and service diagnostics.
- Cookie and similar technology data as described in our Cookie Policy.
3. How We Use Information
We use collected information to:
- Provide, operate, and improve iinstall.app services.
- Process uploads, build distribution, issue tracking, and tester feedback workflows.
- Secure systems, prevent abuse, and investigate incidents.
- Communicate service updates, support responses, and important notices.
- Comply with legal obligations and enforce our terms.
4. Legal Bases (Where Applicable)
Where data protection law requires a legal basis, we rely on contract necessity, legitimate interests, legal obligations, and consent (for optional cookies and similar processing where required).
5. Sharing and Disclosure
We do not sell personal data. We may share information with trusted service providers (for hosting, storage, analytics, email, and authentication), with your authorization, or when required by law.
6. Data Retention
We retain data for as long as needed to provide the service, maintain records, resolve disputes, and meet legal requirements. You may request deletion of your account and related data, subject to legal or operational retention needs.
7. Security
We implement reasonable technical and organizational safeguards, including access controls, encrypted transport, and infrastructure protections. No system is completely secure, so we cannot guarantee absolute security.
8. International Data Transfers
Your information may be processed in jurisdictions outside your country. When we transfer data internationally, we apply appropriate safeguards as required by applicable law.
9. Your Rights
Depending on applicable law, you may have rights to access, correct, delete, restrict, object to certain processing, or request portability of your personal data. To exercise these rights, contact us at privacy@iinstall.app.
10. Children's Privacy
iinstall.app is not intended for children under 13 (or the minimum age required by your jurisdiction). We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.
12. Contact
For privacy-related questions, contact HEXIMS IT LLP at privacy@iinstall.app.